Legal

Privacy Policy

Last updated: 15 April 2026

1. Introduction

Future Connect Digital Sdn. Bhd. ("FCD", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services, in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and applicable laws.

By accessing or using our services, you consent to the collection and use of your information as described in this Policy.

2. Information We Collect

Personal Data: Name, email address, phone number, company name, job title, and other information you provide when contacting us or submitting forms on our website.

Usage Data: IP address, browser type, pages visited, time and date of visits, and other diagnostic data collected automatically via cookies and analytics tools.

Communications: Records of correspondence when you contact us by email, phone, or through our website forms.

3. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and provide our services
  • Send relevant communications about our services, insights, and updates (with your consent)
  • Improve and personalise your experience on our website
  • Conduct analytics and research to enhance our offerings
  • Comply with legal and regulatory obligations
  • Prevent fraud and maintain the security of our services

4. Disclosure of Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your information with:

  • Service providers: Trusted partners who assist us in operating our website and delivering services, bound by confidentiality obligations.
  • Legal requirements: Where disclosure is required by law, court order, or governmental authority.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by Malaysian law. When data is no longer required, it is securely deleted or anonymised.

6. Cookies

Our website uses cookies and similar tracking technologies to improve functionality and analyse traffic. You may configure your browser to refuse cookies; however, some features of our website may not function properly as a result.

7. Your Rights Under the PDPA

Under the Malaysian Personal Data Protection Act 2010, you have the right to:

  • Access personal data we hold about you
  • Correct inaccurate or incomplete personal data
  • Withdraw consent for processing at any time
  • Request that we cease processing your data for marketing purposes

To exercise these rights, please contact us at privacy@futureconnectdigital.com.

8. Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Your continued use of our services following any changes constitutes acceptance of the revised Policy.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Future Connect Digital Sdn. Bhd.

Kuala Lumpur, Malaysia

Email: privacy@futureconnectdigital.com

© 2026 Future Connect Digital. All rights reserved.